Managing Customer Relationships
Are you using CRM? If not, you probably should be. CRM stands for Customer Relationship Management and it’s a good way to build and establish new business relationships and keep track of the ones you already have. Programs like ACT offer robust features that allow sales teams and small business owners to manage their relationships better. There are more CRM services becoming available online.
One such service is freecrm.com.
Freecrm.com provides a web-bases solution to automate your sales force and mange customer relations. Freecrm.com offers both a paid and subscription based services to fit the needs of its users. The free edition offers:
- Unlimited users
- 10 MB Storage Space
- Advertisements
- No SSL Encryption
- Self Service
The Professional Edition runs $14.95 a month and includes:
- Live Support
- Pay-as-you go services
- 128-bit SSL Encryption
- Advanced Synchronization
- Unlimited Data Storage
- Vonage VOIP Support
There are lots of features (both paid and free) that make this software relevant including an online calendar for scheduling meetings and tracking team availability, import capabilities that allow you to transfer contacts onto the system, a task tracker, and a document management feature for sharing information to name a few.
We know that customer relationship management is important for small businesses. The key is finding the right tool to help you. Why not take a look at freecrm.com?
May 3rd, 2009 at 2:23 pm
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